Meet Yanni Konstantinidis, the founder of Lousso Designs. With a global team stretched as far as the Philippines, Yanni faced the challenge of fostering authentic relationships among team members. After working remotely for over a year, there was a sense that teammates knew each other's roles but not the people behind those roles.

Official opening of the Lousso Designs Boston Showroom in February 2023

For Yanni, Candor was a revelation, acting like an internal HR function that each team member could navigate on their own. It provided a space for the team to share personal, intimate details with each other, something they hadn’t been able to do before, thus laying the foundation for a stronger, more empathetic work environment.

"Before using Candor, it felt like we were all working in our own little bubbles. We knew the tasks, but not the humans behind them. It was hard to really know the person on the other side of the screen."

—Yanni Konstantinidis, Lousso Designs

Getting to know the human beyond the Zoom thumbnail

Despite being a remote team for over a year, the Lousso team found it difficult to move beyond work-focused interactions. Challenges and problems were often seen as moments of separation rather than opportunities for bonding. Team members, including those who were shy, found it hard to open up, and Yanni felt there was untapped potential for deeper connection.

The team dedicated two hours to fill out their Candor profiles and present them to one another. The session was deeply intimate and provided insights into each member's life that had never come to the surface before. It even led to the creation of new Slack channels for connection, like one for sharing pet pictures.

"The session with Candor was a milestone for us. For the first time, we weren’t just coworkers; we were a team of humans who genuinely knew one another. It felt like a breakthrough."

—Yanni Konstantinidis, Lousso Designs

Great culture starts with great teammate relationships

Candor has not only helped Lousso Designs discover the depth of its team but has also redefined its approach to tackling challenges—as opportunities for bonding. Yanni sees Candor as a compass for steering the company culture, especially in difficult times. It proves the notion that even in a global, remote environment, distance is not a barrier to building strong, authentic relationships.

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